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OUR PACKAGES

The Creative Retainer

Your own creative team on a monthly retainer. A set number of deliverables each month covering design, social media, content, marketing, and anything else creative your business needs.

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WHAT’S INCLUDED

Everything You Get With This Package

  • Dedicated Creative Team

    A team assigned to your account who knows your brand, your standards, and your preferences. No re-briefing every month. No explaining your brand to a new freelancer. Consistency from people who already understand your business.

  • Monthly Deliverables Scoped to Your Priorities

    Each month, your deliverables are allocated based on what your business needs most. Social media graphics this week, an email campaign next week, a brochure the week after. One retainer covers it all. The mix changes. The quality stays the same.

  • Monthly Planning Call

    At the start of each month, we jump on a call to align on priorities, discuss what is coming up in your business, and scope the deliverables for that month. You always know what is being worked on and when it will be delivered.

  • Priority Turnaround

    Retainer clients go to the front of the queue. When you need something quickly, you get it quickly. No waiting behind one-off projects. Your work is prioritised because your relationship is ongoing.

  • Rollover Flexibility

    If you do not use all your deliverables in a given month, unused capacity can roll into the next month within reason. Life happens. Priorities shift. The retainer flexes with you rather than penalising you for a quiet month.

  • Monthly Performance Summary

    At the end of each month, you receive a summary of what was delivered, how content performed (if applicable), and recommendations for the next month. You always have visibility on what you are getting for your investment.

  • Direct Communication Channel

    You get a direct line to your creative team via email, WhatsApp, or Slack. No ticketing systems. No support queues. No waiting 48 hours for a reply. You talk to the people doing the work.

  • Minimum Commitment: 3 Months

    The first month is onboarding and setup. By month 2, we are at full speed. By month 3, the rhythm is locked in. After the 3-month minimum, you continue month-to-month with no lock-in.

WHO THIS IS FOR

This Package Is For You If...

Not sure if you are the right fit? 
Talk to us. It is free.

You need ongoing creative work every month but do not want to hire in-house.

A full-time designer costs R15,000-R30,000/month in salary alone before equipment, software, and benefits. A retainer gives you a full creative team for the same cost or less.

You are tired of briefing a different freelancer for every project.

Every new freelancer means explaining your brand from scratch, hoping they understand, and waiting to see if the work is up to standard. The retainer eliminates that cycle entirely.

You want consistency across everything your brand puts out.

When one team handles your social media, your print materials, your website updates, and your marketing content, everything looks like it came from the same brand. Because it did.

You need a team that already knows your brand and your standards.

After the first month, we know your colours, your tone, your audience, and your preferences. No ramp-up time on every project. Just consistent, efficient delivery from people who get it.

THE PROCESS

How The Creative Retainer Works

  • 1

    Onboarding

    We learn your brand, your priorities, and your workflow. Brand guidelines, assets, and platform access are shared. We set up the communication channel and align on expectations.

  • 2

    Monthly Planning

    At the start of each month, we align on priorities and scope the deliverables. You tell us what is most important this month. We plan the work and confirm timelines.

  • 3

    Execution

    We create, you review, we refine and deliver on schedule. Every deliverable goes through your approval before it is finalised or published. The rhythm is consistent and predictable.

  • 4

    Monthly Review

    At the end of the month, we review what was delivered, discuss what worked, and plan priorities for the next month. The retainer improves over time as we learn what generates the best results for your business.

Questions About The Creative Retainer

One completed piece of work: a social media post (graphic + caption), a designed flyer, a blog post, an email campaign, a video edit. We define the scope together during the monthly planning call so there are no surprises.

Yes, within reason. The retainer is designed to be flexible. If a new project comes up or priorities shift, we adjust. That is the whole point of having a team on retainer.

It takes time to learn your brand and build momentum. The first month is onboarding. By month 3, we are operating at full speed and delivering consistently. After that, you continue month-to-month.

Yes. That is the point. One month you might need social media and design. The next you might need a brochure and email campaign. The retainer flexes to whatever your business needs most.

You get a direct line via email, WhatsApp, or Slack. You talk to the people doing the work. No ticketing systems, no support queues, no middlemen.

Ready For A Creative Team on Retainer?

Tell us about your business. We will tell you exactly what your brand needs, what it will cost, and when you will have it.

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